Royal Oak BBQ - DON'T HAVE REPLACEMENT PARTS
I Purchase a Royal Oak Charcoal Grill about 5 years ago, the charcoal pan won't hold charcoal anymore because the pan has deteriorated.I called them and they said they can't supply a replacement part because the the Grill is obsolete and they don't have any parts anymore.
This is a great way to do business. It only answer was to purchase a new one. Sure I will go out and purchase another one.
NOT.I really like to the grill but I shouldn't have to purchase a new one when a replaceable part could be purchased so avoid buy a whole new grill
Monetary Loss: $125.